Reviews for Summer Sands Lounge & Dining

by Margaret B.
20th May 2012

My Husband and I ate at the restaurant last evening, it was a 3 course meal which was thoroughly enjoyed. The food was cooked and presented well. We had amazing service from the waitresses.
The atmosphere in there was warm with tealight candles going on the tables, everything looked clean and immaculate, and we would certainly recommend this eating place to anyone.

by Sheryll S.
3rd May 2012

We ate here a couple of times over the Xmas holiday period, after purchasing vouchers on Grab One. I’ve got to say breakfasts are better than lunch or dinner. Nothing to rave about, tends to be very quiet and I wonder if this is because of the meals. Not that fantastic.

by Ben P.
1st February 2012

This has to be the worst lunch experience I have ever had. We wanted a quiet place to have lunch at The Mount…but shame on us, for there is a reason why this place is so quiet! We sat down after being given menus but there were no staff waiting tables (although there seemed to be at least 4-5 staff on) so we ordered at the counter. We waited 30 minutes and we still had nothing. There was hardly anyone else in the place, yet the staff seem to be doing nothing. We eventually got our protein milkshakes…minus the protein was pretty obvious! We eventually got our “healthy breakfast stack” 40+ minutes later. It was the worst tasting meal I have ever had. The bread wasn’t toasted. The ham was super salty. The salsa wasn’t salsa. I think the best thing was the cut up avocado, but not much talent required there. This was the most disappointing experience of our trip to Mt Maunganui. My recommendation is to never go here and try one of the busier establishments. We will next time

by Darryl S.
19th October 2011

Purchased the Dailydo voucher, two for one. Had lunch there today. Phoned in with my order to have it ready at specific time. Staff were awaiting us, meal perfectly on time. Had great experience here. Staff were lovely, food was great and reasonably priced. Modern,Clean and Spacious cafe. Wouldn’t hesitate to go again.

by Mel L.
9th October 2011

Dined here for lunch yesterday and it’s no wonder why this place is the quietest in town. The owner’s attitude was totally off and had no consideration for our circumstances. The food was average – my Mum ordered the Tempura Prawn Salad which was a heart-attack on a plate with the amount of oil that was left (Clearly an inexperienced Chef – the oil was not hot enough or food properly drained). The base of the pizza shared was soggy and needed to be in the oven longer (this would have helped making it hot too!). Went up to pay – $7 for about ONE CUP (a brulee bowl of fries). Unbelievable. It’s no wonder this place was dead. Owners need to wake up – fast

Comment from Sharon S. of Summer Sands Lounge & Dining 21/10/2011    Hide »

Dear Mel L, Thank you for your feedback, all comments/feedback…    More »

Dear Mel L,

Thank you for your feedback, all comments/feedback are genuinely welcome. We only want to improve our service and are sorry to hear you found our restaurant lacking.

I remember the day you came in with your family, we had just finished a very busy lunch time service. You had purchased our ‘DailyDo’ voucher but as the voucher stated – the deal had not started. As I explained on the day, it was not the fact we ‘had no consideration for your circumstances’ – we had specific conditions on our DailyDo deal and the start date was a few days after you chose to dine.

As I explained, we had a current promotion and thus could not oblige you.

We have taken onboard your comments on the Tempura Prawn Salad and the Pizza base and will strive to improve 110% on this. I believe our prices for fries are in-line with my fellow restaurateurs and bars in the Mount.

Further to your statement ‘quietest’ restaurant in town, I am pleased to advise this is not the case and we look forward to a very busy season, even with the current situation with the Reno.

I would look forward to you coming back and using the voucher you bought. I hope you will consider doing so.

by Cathy F.
13th July 2011

I purchased a voucher for buy one mail meal and get one free. We used this last night and were very pleased with the meal and the service. Will definitely recommend to my friends.

by jo
3rd January 2011

great location and lovely waitress but unfortunately the food was totally disappointing, prawns had no flavour whatsoever, caesar salad was dry, no flavour on the chicken, and the seafood pasta was totally un edible, no discount offered when complaining about the food, will definitely not return.

by Lauren B.
28th September 2009

My hungry family and I were in need of a filling and inexpensive lunch after having a soak at the Mount hot pools. Summer Sands was probably one of our first choices as we saw the meals/food were very good value for money. We got the Breakfast-Lunch specials which were a breakfast meal + drink of choice for $10, or the Lunch menu (same deal but larger and more range)for $15. Everything on the menu looked delicious, there was a good range from pumpkin and spinach omelets to kids meals, to simply a good kiwi Big Breakfast.
The service was great – we were seated straight away and got our food and drinks 5-10 minutes after ordering. The waitresses were lovely and very friendly, asking how we were and how our swim was, and so forth.
We all thoroughly enjoyed everything. There wasn’t anything wrong with our meals, the service or the upkeep of the cafe. Both the inside and outside were clean, spacious and had nice tables and chairs. If I were to be fussy, I would say the restrooms were not too amazingly clean, to be honest it is fairly common in a majority of cafes.
I would definitely recommend going to Summer Sands.

Write Review