Reviews for Market Kitchen & Bar

by Joey J.
25th January 2012

Failed to honour a special offer posted on this website for a $10 lunch. The waitress made a big scene and had to phone the manager to authorise a $2 discount which was denied. The owner said MenuMania posted the lunch offer without his permission.

This restaurant is running several concurrent promotions on daily deal sites etc. As a result, the service is very pushy on extras like sparkling water, sides and desserts. Expect a hassle when you pay.

Food was average, portions were small.

*****In response to the owner’s comments below*****
We purchased the $12 lunches on the regular menu, which we expected to get for $10 each. We NEVER expected a $36 meal for $10. That’s totally ridiculous, we thought it would be $32. We clearly said, “if it is this much hassle, we will just pay the $4 and go back to MenuMania about the offer.”

I think perhaps in light of my negative review, you realise you overreacted, and are now trying to turn this around by suggesting I was unreasonable.

I notice the offer was removed before I got back to my desk.
I checked with MenuMania, it is your responsibility to maintain the offers on your listing. Next time, use an expiry date, and when confronted with a customer complaint, don’t resolve it by suggesting that myself or MenuMania are to blame. Thanks for the apology, but you can keep your free lunch.

Comment from Matthew M. of Market Kitchen & Bar 25/01/2012    Hide »

Hi Joey. Firstly, my apologies for your experience with this…    More »

Hi Joey.
Firstly, my apologies for your experience with this MenuMania “special offer”.
We use to have $10 lunches some years ago and clearly the MENUMANIA website has never been updated. It isn’t our website. Those $10 lunch items have been $12 lunches for quite a while (since the GST increase + absorbed cost increases over the years) and they are not so much “special offers” as available to everyone. These were available to you today also and you were most welcome to choose off that menu. My understanding was that you didn’t and instead chose more expensive dishes?
I think there may have been some confusion from here though on our part however. I had no problem with giving you $2 off each of your lunches today but my understanding was that you wanted everything that you had (i.e. $36) for $10 (which I couldn’t do in all fairness). So i think that was either my mistake or my staff’s as we didn’t realise you just wanted $2 off each of your meals.
I’m going to delete the menu from the MenuMania website and see if they can just replace it with a link to our actual website so MenuMania folk can go straight to the current listing to avoid confusion.
I don’t believe we are pushy on selling extra’s but I’m sorry if you felt that we were. I don’t believe there is usually any “hassle” when customers pay either but in your case there was and I again apologise.
I beg to differ on your criticism of our portions, quality and atmosphere but I suspect your opinion may have possibly been coloured given the issue with the “special offer”. If not, then you are certainly entitled to that view.
If that was the case however and to address your complaint with the “special offer”, as a gesture of goodwill, I am more than happy for you and your friend to return for lunch some time and I’ll shout you a couple of those $12 lunches on the house

by pia
23rd September 2011

A friend and I went for dinner here on Wednesday (Sept 2011) and the service (thanks Candace!) and the food were both top quality. Candace was exceedingly knowledgeable about the menu and wine choices and very friendly to boot! The food (lamb rump) was perfect and the wine list had a good price range to select from. Would definitely recommend and we will return!

by Jasmijn L.
24th May 2011

We went to Market K&B recently for our anniversary dinner, and had a wonderful evening. Beautiful cosy dining area with attentive staff and lovely atmosphere. We shared the scallops to start, beautifully presented, wrapped in prosciutto and with a delicious cream sauce. Eye fillet was perfectly cooked with a very nice red wine jus, portion size was perfect and even managed to squeeze in a side of creamy truffle mash.
Would definitely recommend Market K&B for a romantic dinner or with a small group of friends, we’ll be back!

by Michael W.
3rd February 2011

Great place for a few beers after work, though the bar snacks are a little pricey, wouldn’t mind if the serving size was a little more generous.

Lunch specials are the way to go, especially in summer.

Comment from Matthew M. of Market Kitchen & Bar 16/02/2011    Hide »

Hi Michael. Thanks for your comments. Chef Courtney is revamping…    More »

Hi Michael. Thanks for your comments. Chef Courtney is revamping our bar snack menu soon so come in and try the new stuff in March sometime and let us know what you think

by Harriet
22nd May 2010

I have been a few times and the service is great, the food is lovely and well presented, there is always something new with the specials – i highly recommend it. There is courtyard seating which is lovely in the summer and good in the winter with the heating etc. Never had a bad meal.

by Philippa
30th November 2009

My experience with Market was extremely disappointing. I waited a considerably long time for my lunch which was priced way out of proportion to the actual portion – what was pitched as a lunch item could only be described as a side salad. Would go back for drinks because the atmosphere is lovely, but wont be going back for a meal.

Comment from Matthew M. of Market Kitchen & Bar 27/10/2010    Hide »

I do hope you try us again Philippa and give us another chance to…    More »

I do hope you try us again Philippa and give us another chance to impress. New lunch menu just posted.

by Megan P.
11th November 2009

Could not recommend this restaurant highly enough.

I had the pleasure of enjoying every course at this restaurant.

Presentation of the food was elegant. Meal sizes were spot on. The atmosphere of the restaurant is lovely, upmarket yet relaxed. The staff are discretely vigilant in overseeing your dining experience with them.

I have to recommend the steak. A number of the diners I was with ordered medium rare Black Angus scotch fillet, spring onion champ, baby cress, romesco w roast garlic & red wine jus. This was cooked to perfection in every instance – a credit to the chef.

A restaurant I will definitely be returning to!

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