Reviews for Cup Cafe

by Lana T.
10th April 2012

I love this Cafe!!!
I have been here a few times and every time I go i get Great service, fab meal, and the best ICE CHOCOLATE you can get in town.
The other weekend I meet my 10 Girl friends there and we’ll and a bit to eat and a coffee, the place was busy as, and the staff were just fantastic.
Since the new owner a yr ago or so, she has change this place around and makes it one of the best places to go and enjoy a fab coffee,tea or Ice chocolate and see the great views of the city that has fallen.
If you and your friends want to experience this then head to the Cup Cafe, and you will love it.

by Merodie
3rd November 2011

I have been to Cup Cafe a few times before and loved it but unfortunately not this time.

A friend and I ordered lunch at the same time. Her meal (which also had to be heated) and both our drinks arrived at the same time but my meal – seafood chowder – didn’t arrive for at least another 15 minutes by which time she was nearly finished. When I queried where it was I was told it was waiting on the bread to be toasted. When it did arrive the chowder had a skin on top so had obviously been sitting a while, they must have just forgotten to start the toast. The cafe was not even very busy with maybe 6-8 customers max.

The chowder itself was the worst I have ever had. Packed full of carrots, potato and celery with very little seafood. Great if you wanted vege soup!

by Andrea
22nd August 2011

My husband and I called in for a coffee two Sunday mornings ago. We were disappointed. The coffee was very bland. Perhaps they should use a stronger flavoured coffee?
We are locals, and have been impressed with this place in the past. We are considering venues for breakfast this Sunday…The Cup coffee not good though.

by mathew
10th October 2010

I have always held the cup in high regard and when our family is together we always make a habit of gathering at the cup until todays upset.
My partner and I ordered two coffees and cold drinks and two eggs benedict. We took the cold drinks to the table and were promptly served our coffees which were brilliant as usual. Time ticked by and all tables around us were served meals except us. Unfortunately after an hour and a quarter of waiting for our meals, we made for the service counter and informed the barista we could no longer wait for our meal. She informed the young lady who had served us that we never received our meals and she promptly opened the till and handed over the cash refund. A snippet of sorry was sent our way as we headed out the door hungry and deflated. I understand that human error is a regular occurance in the hospitality sector having worked in the field for many years myself but to have no explanation for inconvenience is far from what I would expect. Needless to say when our family gathers in the coming future it sadly will not be at what we once considered our local.

by Brian
5th June 2009

Took my parents to Cup my mum wanted a Gluten free meal and they took care of it and explained what was in the meal so she was happy ..
The kids had a bacon sandwich which was amazing and they were happy and satisfied with there choice ..
Amazing veiws and service ,well done

by Sam
25th April 2009

My partner and I have been eating at cup on and off for a while the service, coffee and food has always been great….Although the last time we were there my husband being gluten free asked all the questions he always does and was told with a change in bread the workstack would be a meal that he could eat, after my husband was seriously ill we called cup we spoke to a very rude male that told us WE should be more careful. we were offered no apology or reason for the mistake, we will never return and beware if you being told their gluten free menu is great because it would seem to me they are not educated on this at all….

Comment from Alan H. of Cup Cafe 14/10/2009    Hide »

Our apologies the chef who made those comments no longer works at…    More »

Our apologies the chef who made those comments no longer works at cup cafe

by Nicci
16th April 2009

I love the Cup. Usually go there at least once a fornight. Excellent views, great food and coffee. Did have a very slow person making coffee but she is not doing the coffee anymore so all is fab!! Highly recommended to all especially visitors from out of town….views amazing!

by Gaylene Mobbs
29th March 2009

Always enjoy the food, friendly service and amazing views. Take all my overseas guests there. Everyone has been very impressed.

by Sonia Te Amo
21st March 2009

Last weekend I visited the cup cafe to celebrate a friends birthday. I had never dined there before so wasn’t sure what to expect. I was very pleasantly surprised to find that the menu was extensive (from this I chose to have the salmon salad which was a special that day) as well as having a wide selection of cabinet foods to choose from all reasonably priced. Efficient, friendly service, tasty food, GREAT coffee and a view to boot are just a few reasons I gave this lovely wee cafe a big thumbs up!!! Can’t wait to return.

by Jack
20th March 2009

Went to Cup last sunday with my partner and children
I had the works stack and my partner had pancakes w bacon both meals were well cooked and presented ..
The coffees came after the meals as ordered and they have a great kids platter
also there were colouring pads for the children to amuse them during our meal..
we will definitely be going back ..

by Jonathan
14th February 2009

We ordered 2x eggs on toast (1 scrambled, 1 poached) with 2x sides of mushrooms and 2x coffees.

After 25 mins, we were given 1x eggs on toast (1 scrambled, 1 poached) and a side of mushrooms. We couldn’t believe that they messed up such a simple order.

The quality of the food was disappointing, but the coffee was ok. Service was mediocre and price was $35. We won’t be going back in a hurry.

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