Reviews for Caffiend

by Anna
10th April 2012

Went to Caffiend yesterday and it was pretty busy and applying the 15% surcharge. Went to order and due to many things being unavailable I ended up ordering the pea, mint and haloumi fritters. Sound amazing – they ended up being really stogey and more like a felafel with some peas in it and the haloumi was super rubbery I have always been impressed in the past but think Easter Monday was not a good day for this dish.

by Claudia
5th February 2012

Caffiend Petone has good reviews so I was shocked at the service I received today. Ordered a hot chocolate, after 20 minutes asked where my drink was. Girl shrugs, says cool, walks away, does nothing. After another 10 minutes I get up again and spoke to someone else behind the counter. This person was helpful and organised my hot chocolate right away.

But why oh why did I have to wait this long for a simple hot chocolate. Will not be going back, plenty of good places in Petone.

Comment from Lou W. of Caffiend 13/02/2012    Hide »

Ashamed that my staff let you down, sorry we didnt live up to…    More »

Ashamed that my staff let you down, sorry we didnt live up to expectation. Would be great if you could give us another go…. i make great hot chocolates… fast! and with a smile Lou (owner)

by Hayley R.
17th January 2012

I had lunch here with a friend and I was very impressed. The food was well priced and delicious and we didn’t have to wait long at all. I can be quite fussy when it comes to coffee but the one I had here was great. I will definitely return.

by Graham
28th December 2011

Always good. Service can be slowish when they are busy.

by Grant W.
1st July 2011

Caffiend is my family’s favourite cafes in Petone , it has great food and very friendly staff. I am a regular customer at Caffiend and go in at least once a week with my kids. They have a great main menu and also a kids menu. Their Eggs Benedict is fantastic and the black pudding is also one of my favourites, not to mention their famous sausage rolls!! The drinks menu is also great with a fantastic range of wines, beers, milkshakes, smoothies and coffees. I would definitely recommend this cafe to everyone. Family friendly and always welcoming it is a great place to dine out with friends and family!

by louise m.
30th June 2011

I am a regular customer at caffiend and was there at the time when these ladies got ‘told to leave’. In fact they were asked to kindly move two or three of the 5 buggies that they had in the cafe which were blocking two of the 3 entrances that caffiend has, there is often many young children in the cafe and they are always welcomed. When asked to move a couple of the buggies which would mean easier access around the cafe for all customers and staff they took it as a request to leave and were actually very rude, leaving all doors open when they left. I would definitely recommend Caffiend, it is a great family friendly cafe with great food and welcoming staff members.

by Karnie
30th June 2011

I met some friends at Caffiend on Jackson St, Petone. One of our group had called in last week to ask if they minded us coming with babies and buggies and she was told it was fine. We were seated in a corner and the cafe was not busy (we deliberately timed it around the lunchtime rush) and we certainly weren’t blocking tables or other customers. Our babies were happy and weren’t disturbing other customers at all either. After we had ordered (and paid) and some of our orders had arrived the manager asked us to leave as we were taking up too much space (apparently!). We ended up having to put our food and drinks into take away containers as we didn’t feel welcome to stay and finish eating. When we were getting organised to leave one of the other staff members asked if all was ok and seemed genuinely shocked and apologetic that we had been asked to leave.

I am very disappointed at the service we received and as a result I would not recommend this cafe and certainly do not consider them to be family friendly.

by GeorgieA
30th June 2011

A member of our mothers group got asked to leave from this cafe for taking up too much space – appauling behaviour. The manager was not empathetic and obviously lacks ethics and moral. They say on MenuMania they have a children’s playground which implies they are family friendly. I rung them and asked if they are family friendly and the manager said “what do you mean?” two mothers and their kids who were sitting in the corner and had well behaved children got asked to leave!!! I will not be going to this cafe and will not recommend them to anyone at all!!!

by PaulieB
30th June 2011

Was really sad and very disappointing to have a mothers group be asked to leave with the excuse of them taking up too much room! What was annoying was that:
-They had called prior asking if it was ok to go, and told yes.
- Their babies were well behaved
- They went at a time that wasn’t busy, and sat in a corner out of they way
- And they were asked to leave after they ordered and had to get their food/drink put in takeaway bags!!
I thought this place was supposed to be child and family friendly?? Me thinks NOT. Will definitely not be returning and will be going to Southern Cross from now on…disappointing..

by Calum B.
6th June 2011

First time in Caffiend today. I had The Fiend for breakfast: it was bacon, sausage, has browns, poached eggs on sourdough, grilled tomatoes and sauteed mushrooms (which I left out as I’m not keen on mushrooms).

Very filling and tasty brekkie for only $19.

The poached eggs were perfect!

And they had Fleetwood Mac playing when I was in, so five stars for me!

by Caryn V.
9th April 2011

This is my favourite coffee shop, love the friendly staff, the coffee, the food, the coffee the atmosphere, did I mention the coffee – great. They are open at a convenient time until after school – they do get busy but that has to be a good thing. Menu food & counter food are all great esp the muffins, scones and a Tuna salad they do

by David B.
5th September 2010

The service was aweful! We asked to have our scones heated and served after our meals.
Unfortunately they arrived well before the meals and went totally cold.
Four of us were dinning. Two meals arrived first, the other two meals were delivered at least ten mimutes later.
The late meals were paninies. These were over toasted and almost impossible to cut. They also had very little filling.

On top of this most disappointing experience was the stupid lid on the sugar jar. Most of the lids are simply one piece lids which are fine. This particular lid was a two piece thing like you get on a preserving jar (which I never noticed when I removed it). When I removed it, the centre unfortunately fell out and straight into my coffee.

I can quite honestly say I will never go back!

by petone l.
22nd October 2009

Had dinned here before late last year and think maybe it is under new management because the standard has dropped! If you ladies can’t smile, get a new job!

by Linda
7th February 2009

This is one of my family’s favourite cafes. It has a pleasant, relaxed atmosphere and a good variety of cafe style food, including specials that change each week. Outdoor dining is available, as is a small children’s play area.

Caffiend is frequently very busy during peak lunch hours, so don’t be surprised to find you must wait in line to place your order or to find a vacant table. Even so, it rarely takes more than 15 minutes before our food is on the table.

The only reason I didn’t give Caffiend five stars in this review is because they took our favourite dish off the menu – “Thai Beef Wrap”. While they have other tasty dishes, we have yet to find any that live up to the flavour of that one.

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