Reviews for Black Sugar Grill

by Glenlea
20th June 2011

This business is a MenuMania SponsorOne of the Business' Favourite Reviews

Myself and a group of friends eat here regularly. This is a top notch restaurant with excellent food. The staff are very friendly and attentive without being excessive or intrusive. The menu is upgraded regularly and there is always something on special if you want something a bit different. I highly recommend this restaurant.

by sue s.
11th May 2012

Yes, having dined at Black Sugar many times it was my pleasure to introduce a group of 14 others to the restaurant. As usual the food, service, value for money was excellent. However, after an encounter with one of the owners about parking on the rooftop, I am very reluctant to go there again. I suggest the staff could politely ask diners once seated “has anyone parked on the roof today? And if so please register your car with one of our staff”. Not hard and certainly not experiencing the rude encounter we had-spoiling our day. Hence my rating is not an indication of food and service but overall feeling.

Comment from Brian, Errol A. of Black Sugar Grill 11/05/2012    Hide »

Hi Sue thanks for your feed back. As you have dined here many…    More »

Hi Sue thanks for your feed back. As you have dined here many times, you should be aware of the signs in the car park leased by Black Sugar Grill that you are required to inform staff of your car registration number so as to avoid being towed. There is also one at the entrance of the restaurant before you are seated so that it is VERY CLEAR to customers. If the towing company is not given the registration number, they automatically tow the vehicle. I feel a ‘thank you ‘ would be more appropriate as you were saved the fee of $250.00.

by Janine C.
11th April 2012

All we can say is wow! After dining the night before at one of Auckland’s more expensive restaurants we were blown away by how fabulous this restaurant is at such reasonable prices. The food is divine with portions that are filling. That is if you can bear to dig into the food as it is so beautifully presented. My husband could not stop raving about the steak and my fish was melt in the mouth delicious. We squeezed in desserts because we wanted to see if they matched the rest of the food. They did and the pannacotta was the best I have had in a long while. Fun, friendly service that showed attention to detail topped off a great night out. We will be back.

by Brett
31st March 2012

Walked into this restaurant upon reading all the reviews on here. I was not dissappointed. Something really juts clicks at this establishment. Calamari starter was great, had interesting flavour and look just perfectly cooked- and it was. Chicken for my main and it was a LARGE portion. My partner and I are sick of having most of the plate staring at us when we order a meal- not here. A great plate of well cooked, tasty food with just that little bit of something special about it. All washed down with a couple of Peronis and the night couldnt get any better.

I would strongly reccommend this great restaurant to anyone and everyone. My colleagues at work have been told to visit!

by Michael P.
31st March 2012

Our school regularly uses this restaurant for our staff functions and celebrations. The menu has a variety of interesting choices and the food is always delicious. A few weeks ago we took overseas visitors there for dinner and the service and food were both excellent. Everyone left the restaurant having enjoyed a great evening out. If you are looking for good food, beautifully served at reasonable prices then you can’t do better. Thank you from the teachers at Michael Park.

by Vinno
28th March 2012

Seriously? I can’t understand all the good reviews. This is the yardstick for bad restaurants in Auckland. The setup is cold, the service is average and the food is disappointing. The restaurants tries to be classy but fails miserably. There is the occasional nice touch but overall you get the impression that the staff are completely out of their depth and in no way can justify the menu descriptions or the prices charged. A fried pear shaped potato with every meal? How is that supposed to work? The meat was badly cooked and the ingredients were badly matched. If you want a good meal in mission bay, just go to “the attic” which is consistently excellent.

by rewhite
13th January 2012

Lovely place, great food with friendly, attentive service without being intrusive. Reasonable prices and the $18 lunch menu including a glass of wine is great value.
Have thoroughly enjoyed both lunch and dinner here and will definately return on our next visit from Sydney.

by Miles J.
11th January 2012

Will return again (and again)! Our party of six had different starters and mains so we could try a range. All were so delicious it was hard to share. Make sure you leave room for the most delicious deserts. Topped with great service and reasonable prices which made a great evening out.

by Malcolm M.
9th June 2011

Excellent food and a nice relaxed ambience. Will be becoming a regular.

by Temika
18th May 2011

Great place to eat. Have eaten there on a couple of occasions. Once in a group of 16+ – they handled it very well and we expected the orders to take a little longer to arrive than normal, and again in a group of 5. Meals are great! Will be going back.

by susan p.
18th May 2011

Followed these guys from New Lynn where we and our friends always enjoyed excellent dining . Consistently good service– always excellent , Black Sugar is a superb location and things have just got better. Highly recommended. Wouldn’t miss our Sunday breakfasts.Cherie, Brian and Errol and all staff a big thankyou.

R & S

by bree
16th May 2011

The service at this place is very good. Both front man and waitress made dining there a pleasure which is why I gave an extra star. The surroundings were better than average and a nice ambience.
One of the things I particularly liked was that the music wasn’t loud so we could have a conversation without straining which often happens in eating places. The meals were a generous portion and presented well. My partner enjoyed the pork dish.
I had the veal dish which was really bland and tasteless. It also had the appearance of being reheated and the frying of the meat seemed to taste stale. I was disappointed as everything else at BS Grill was very good.

by Sue K.
15th January 2011

Hello Brian, Errol,Auntie and co.I am so looking forward to visiting your restaurant next weekend.From other reviews it obviously sounds like quite a lovely restaurant.So see you shortly. Love. Sue K.

by Heather M.
3rd November 2010

A great restaurant and food been back three times in the month. Lunches are great value at $18 and the staff are so polite and a pleasure to talk to.

by Karen R.
6th October 2010

We enjoyed a delicious lunch which was amazing value. My dad loved his “Minute steak”, and I found my salmon dish to be succulent and tasty.
Great presentation, with a cute potato croquette in the shape of a pear served on the side! The only suggested improvement I can think of is that the croquette would have been even better if it was piping hot, but it had cooled a little by the time I tucked into it.

But what an enjoyable meal we had.
The main also came with a salad, plus we tucked into some delicious soft toasted garlic bread as an appetiser.
Totally Yum.

I couldn’t work out how they can do the whole lunch deal for only $18 each, and it included the garlic bread and wine/beer!

Service was spot on, the environment was comfortable, and dining as we did on a Wednesday, parking was close & plentiful.

by Trevor A.
3rd October 2010

Its great to see this resteraunt return to BYO. We used to enjoy eating there when it was operating under its former name until they removed the BYO option. We will certainly be returninh now to enjoy this eatery again, looking forward to it.

by adele n.
19th September 2010

Excellent! The mochaccinos are the best in Auckland. The food is always fresh and tasty. Have been for breakfast, meals average $15-great value. Can’t wait to go for dinner- meals about $22-$28 and sound divine. Crab Ravioli with scallops, Crispy Pork Belly, Eye fillet…..Rhubarb Brulee a must have.

by Troy N.
24th August 2010

Went to Black Sugar Grill with the family for breakfast. Very family friendly. The staff really made our baby feel special. There was ample room for strollers and baby capsules.

I had a Turkish egg dish. It’s great to go to a restaurant that just doesn’t do the normal breakfast options. My wife had scrambled eggs with salmon. Both meals were brilliant.

by Dee W.
10th August 2010

Great food, very reasonable prices and perfect atmosphere. Try the prawns, shanks, creme brulee, speciality cheesecake, fish…..all seriously delicious. Good wine list too. An affordble good evening of dining in a lovely location.

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